Vapi

Vapi

💳PAID
Voice

Vapi.ai is a developer-first API platform for building, testing, and deploying advanced conversational voice AI agents that handle inbound/outbound phone calls, web/app interactions, and real-time voice conversations with human-like quality. It powers scalable voice solutions for startups and Fortune 500 companies, emphasizing configurability, low latency, and "bring your own models" flexibility.

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Key Features

  • API-Native & Highly Configurable: Everything exposed via API (TypeScript/Python SDKs, cURL); thousands of settings for prompts, voices, flows, tool calling, knowledge bases, and custom logic.
  • Bring Your Own Stack: Integrate your preferred LLMs (GPT-4o, Claude, Gemini, etc.), TTS providers (ElevenLabs, Play.ht, Azure), STT (Deepgram, AssemblyAI), or self-hosted models for full control.
  • Real-Time Performance: Sub-500ms voice-to-voice latency, 99.99% uptime, scales to millions of calls daily; supports filler words, interruptions, and natural conversation flow.
  • Advanced Tools: Tool calling for API actions (e.g., fetch data, book appointments), automated testing suites, A/B experiments on prompts/voices, multilingual support (100+ languages).
  • Integrations & Deployment: 40+ apps, telephony (SIP/phone numbers), web widgets, webhooks; enterprise-grade security (SOC2, HIPAA, PCI), guardrails against hallucinations.
  • Use Cases: Customer support, outbound sales/prospecting, appointment scheduling, market research, receptionists, lead qualification; used by companies saving engineering hours.
  • Developer-Friendly: Templates, automated testing, monitoring dashboard, community support; quick setup for production-ready agents.
  • Notable Stats: Powers 400,000+ daily calls; trusted by innovative teams for reliable, high-volume voice AI.
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